How to

Step-by-step guides and short videos. We're writing them now โ€” this page fills up over the next few weeks.

Getting started soon

Connecting an exchange soon

Questions we can't answer

We can help with anything to do with the software โ€” a bot that won't build, an exchange that won't connect, a number that looks wrong. Ask us any of that.

What we can't do is tell you what to trade. Which coins, what settings, whether to hold or close a losing position โ€” those are trading decisions, and they're yours. We don't give investment advice and we're not licensed to.

Support assistant soon

An AI assistant is coming that knows this software in detail โ€” what each setting does, why a bot might not have opened a trade, how to connect a particular exchange. It answers software questions at any hour, and it's bound by the same line as the rest of this page: it won't tell you what to trade.

In the meantime, email us and we'll answer directly.